Last updated October 13, 2026.
Go to your account page and press Cancel membership. It takes two clicks and no email. You are not charged again, and you keep access until the end of the period you already paid for.
If something is wrong, write to support@valhallagirls.com or by phone on (409) 298-5947 and tell us what happened.
Refunds go back to the card that paid and usually appear within five to ten business days, depending on your bank.
Ask us first. A chargeback takes weeks and costs us both; an email to support@valhallagirls.com is usually answered the same day. If you do not recognise a charge, the name on your statement is a name we are finalising with our payment processor, which is us.
The price you see at checkout is the price you pay, in US dollars, with no hidden fees. Membership is $19.99 a month unless the page says otherwise.
Gold packs are a one-time charge. Unused gold from a pack bought in the last 14 days is refunded on request; gold already spent is not, because the messages it paid for were delivered. Free starter gold, and the gold included with a subscription each month, have no cash value and are not refunded when a subscription ends. When a pack is refunded, its gold leaves your balance.
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